Our Process
A Clear, Professional Approach from Start to Finish
Our Process
A Clear, Professional Approach from Start to Finish
We understand that discovering spray foam insulation issues can be stressful — particularly when a mortgage, remortgage, equity release, or property sale is at stake. Our process is designed to provide clarity, control, and confidence at every stage, with no surprises.
Step 1: Initial Enquiry or Online Estimate
The process begins with your enquiry. You can contact us directly or use our online estimate tool to provide basic information about your property and loft space.
This allows us to understand:
- The age and type of property
- Whether spray foam is suspected or confirmed
- Any mortgage, survey, or equity release deadlines
Step 2: Spray Foam Survey
Where required, we arrange a professional spray foam survey carried out by vetted specialist contractors.
The survey assesses:
- Spray foam type (open-cell or closed-cell)
- Coverage and thickness
- Roof ventilation and access
- Visibility and condition of roof timbers
- Potential structural, health, or safety concerns
This step provides a clear, informed basis for any recommendations.
Step 3: Clear Findings & Honest Advice
Following the survey, we explain the findings in plain language and advise whether:
- Spray foam removal is required
- Partial or full removal is recommended
- Further investigation or roof works may be necessary
There is no obligation to proceed. Our focus is on providing accurate information so you can make an informed decision.
Step 4: Quotation & Scheduling
If removal is required, we provide a clear, transparent quotation outlining the scope of works, timescales, and costs.
Once approved, we schedule the work at a time that suits you, taking into account any lender or sale deadlines.
Step 5: Professional Spray Foam Removal
All spray foam removal is carried out by carefully vetted specialist contractors who are members of the Confederation of Roofing Contractors and approved by Checkatrade.
Removal is completed using controlled methods designed to:
- Minimise disruption
- Reduce dust and airborne particles
- Protect roof timbers and structure
- Restore ventilation and accessibility
Step 6: Clean-Up & Clearance
Once removal is complete, the loft space is thoroughly cleaned and cleared of debris, leaving it:
- Safe
- Accessible
- Ready for inspection by surveyors
This step is essential for mortgage and lender reassessment.
Step 7: Documentation & Ongoing Support
Where applicable, we provide confirmation of works completed to assist surveyors, lenders, and insurers.
Qualifying works may be supported by a 10-Year Insurance-Backed Guarantee, providing additional peace of mind.
We remain available to support you through any follow-up queries related to surveys, sales, or mortgage reassessments.
Start the Process Today
If spray foam insulation is affecting your property or plans, taking the first step can remove uncertainty.
Request an online estimate, book a spray foam survey, or contact us today to get started.
TESTIMONIAL
Client Feedback & Reviews
See what our customer say about us.
Started with spray foam removal, ended up with a new roof! They were brilliant, handling everything and offering a great deal of care and support throughout the (mildly put) emotionally shocking journey of discovering such a big problem in the property. Highly recommend and thank you again for sorting it all out so quickly and being open and honest!
A great team who worked really hard and put a lot of resources into completing the job quickly to protect our property from the elements. We originally just wanted the spray foam removed. However due to the age of the roof and how the foam had been installed this turned into a much larger job. The team worked very hard in difficult conditions to get a new roof installed quickly. Excellent workmanship and communication throughout.
